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FAQ's - Fequently Asked Questions

Do you sell electric bicycles?

Yes, we sell Giant Electric Bikes.  We mainly have hybrid styles instore but can also advise on and  supply Giant  mountain bikes or road bikes.  We have sold Giant bikes as a brand for over 20 years and they are a good quality product in our opinion.

I think my bike needs a lot of repairs to get it in a rideable condition again, is it going to be affordable/cost effective to do this?

The best thing to do is to bring your bike to us and we can assess the bike and give you an on the spot estimate. Then you can decide if you would like to go ahead and book it in with us to do the work.

I’m going on holiday, can i leave my bike with you for a repair / service and pick it up when i get back?

Unfortunately, we cannot store bikes for more than a few days as we have very limited storage space, so we would ask you not to do this.

Do you sell gift vouchers?

Yes, this is a great idea for birthday/christmas presents for the avid cyclist in your life, whether it be for £10 or £1000!

Do you service/bleed hydraulic brakes?

We are able to service/work on shimano or tektro hydraulic systems.

I have an old bike that i would like to renovate, can you do this?

Sorry, no. We do not have the equipment or facilities to do re-sprays/decals/rust removals etc. However, we could usually sort out the mechanical/parts side if we are able to source them.

Do you service full suspension bikes?

Yes and no: we are able to do a general service, however, we cannot replace suspension bushes and bearings associated with the suspension on the bike.

Do you service electric bicycles?

We are able to service Giant Electric Bikes as we are familiar with and sell the brand.  We are not able to repair any other brand of Electric bikes as we would not have access to their support/backup services.

Do you hire out bikes?

No, sorry we do not offer a hire service for bikes.

Can I do a Cyclescheme with you?

Yes. We deal with the following providers:

Vivup Benefits

Green Commute Initiative